Delivery is made either by direct delivery to the buyer or by delivery of the goods by a carrier


Delivery time, Delivery is made to the address you specified when placing the order

ADRW undertakes to deliver (after receipt of payment) from the delivery date stipulated on your order

Any other delivery time is given for information only, the deadlines indicated on the site
are average deadlines usually recorded and correspond to the delays of treatment of the orders
to which is added the delay of shipping companies

Late delivery, In case of late delivery, We invite you to report any delay of one week
compared to the average delivery time found to allow us to start an investigation
with the carrier (investigation times may vary from one to three weeks)

If during the period of investigation, the product is found, it will be returned immediately to your home
If however the product is not found at the end of the investigation period, the carrier considers

the package as lost, and we will send you a replacement product, at our expense

If the period of 60 days is exceeded by more than 7 days, except in cases of force majeure or custom-made products,
you have the possibility to cancel your order and you

to refund (refund within 30 days)
then you must send us a registered letter with acknowledgment of receipt

By express agreement, a case of force majeure or events such as lockout, strike, total or partial work stoppage in the seller's factory or at its suppliers, epidemic, war, requisition, fire, flood, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of the goods, the seller is released from all liability for delivery

The seller will keep the buyer informed in a timely manner, of the cases and events listed above

In any case, the delivery within the deadlines can intervene only if the buyer
is up to date of its obligations towards the salesman whatever the cause